Recovery
Recover 3D Secure Pass
Passphrase (secure pass) is similar to a password in usage but it's generally longer for added security. Each time a user enters a Monevium card number, the system will require this passphrase to validate a finance operation. The passphrase is ...
Recover PIN Code
To recover your Monevium account PIN Code, please follow these steps: Select Settings → Recovery → PIN Code Recovery in the Client Portal menu. Upload the required documents (your ID card and Proof of address). In the Comment field, enter the most ...
Recover Password
To recover your Monevium account password: Click Forgot password in the Login window. Enter you email address registered with Monevium account. Click Next. Click the confirmation link in the e-mail you will receive in a few seconds. The link is ...
Change PIN Code
To change PIN Code: Select Settings → Recovery → Change PIN Code in the Client Portal menu. Enter your new PIN Code, confirm it, enter your old PIN Code and click Verify.
Change Password
To change the password: Select Settings → Recovery → Change Password in the Client Portal menu. Enter your new passwords manually or generate it automatically, confirm the new password, enter your current password and click Verify. 3. Confirm ...