How to make a withdrawal request

1. Select Send Funds → Bank Systems → SEPA in the Client Portal menu.

   Current transaction fees are available on the fees page.

2. Fill in the form:

   • From: Your Monevium IBAN.
   • Amount: Enter the amount you want to withdraw.
     
   • Account currency: Your Monevium IBAN currency (EUR).
   • Beneficiary's account number: Enter your bank account as the beneficiary's account.
   • Currency: Currency of the withdrawal (EUR by default).
     Click Next.
     
     
     
     
     

3. Make sure you entered the Beneficiary IBAN correctly. If not, re-enter your IBAN, and then click Check.
   Enter the Beneficiary name and Beneficiary address.
   

   

4. Enter the payment details and check the 'Save beneficiary details for future use' option. The saved details will appear in the primary withdrawal form under 'Beneficiary name'.
   

   
   
   Click Next to proceed.

5. Check the payment details and accept all the charges by selecting the 'Yes, I confirm...' checkbox.
   

   
   
   

6. Confirm the withdrawal in 2 steps:
   

   • PIN code: Enter the PIN code for Monevium account, and then click Verify.
   • Security code: Enter the security code, and then click Verify. Learn more about how to confirm withdrawals with a security code.

7. Withdrawals via SEPA are normally processed within 1-2 business day(s). Withdrawal requests placed on weekends will be processed on Monday.