1. Select Transfer → Request Transfer Add in the Client Portal.

2. Indicate the IBAN/ email of the Monevium client from whom you will request the funds transfer, and then click Next.
   

   

3. Fill in the form:

   • Request from: your EUR IBAN (that's who makes a transfer request).
   • Amount: enter the amount you want to get in EUR from another Monevium client.
   • Request to: Monevium client's IBAN (that's who receives the transfer request).
   • Comment: add a comment to the transfer request.
     
   • You can save the transfer details as a template for future use.
     To do this, enable the Save this payment for future use check box, and then enter the template name in the Save as field. You can set the template as default.
     
     
     
     

4. Confirm the transfer in 2 steps:

   • PIN code: Enter the PIN code for Monevium account, and then click Verify.
   • Security code: Enter the security code, and then click Verify. Learn more about how to confirm withdrawals with a security code.

5. Click Verify.

   Our Finance Department will process your request within 1-2 business days. Transfer requests placed on weekends will be processed on Monday.
   

How to track transfer requests

A Monevium client can track all the transfer requests on the 'Transfer → Request Transfer Notice' page.

1. Incoming: Incoming requests are the funds transfer requests which a user receives from another Monevium client. Incoming requests should be approved or rejected.
   
2. Outcoming: Outcoming requests are the funds transfer requests which a user sends to another Monevium client. Outcoming requests can be cancelled by the requester while they are in a 'Pending' status.
   
   

1. Approved. The transfer request is approved by the request receiver, another Monevium client. The funds will be transferred to the requester.
   
2. Rejected. The transfer request is not approved (rejected) by the request receiver, another Monevium client. The funds will be not transferred to the requester.
   
3. Pending. The transfer request is not processed (neither approved nor rejected) by the request receiver, another Monevium client. The requester can cancel (remove) such requests.
   
4. Cancelled. The transfer request is cancelled by the requester.