Recover PIN Code

Recover PIN Code

To recover your Monevium account PIN Code, please follow these steps:
  1. Select Settings → Recovery → PIN Code Recovery in the Client Portal menu.
  2. Upload the required documents (your ID card and Proof of address).
  3. In the Comment field, enter the most convenient time for a call in GMT.
  4. Click Submit.

  5. Your PIN Code recovery request will be processed within a day. After that you will receive an email with a confirmation link.
  6. Click the link to continue the recovery procedure. You will be redirected to the Client Portal to get your new PIN Code.
  7. Click the "Activate Pin code" button to make your new PIN Code valid.
The PIN code will be shown only once! Please keep it in a safe place.

In case your request is rejected, you will receive an email with the admin comment. Create a new recovery request following this comment.