Passphrase (secure pass) is similar to a password in usage but it's generally longer for added security. Each time a user enters a Monevium card number, the system will require this passphrase to validate a finance operation.
The passphrase is generated during a Monevium card ordering procedure.

1. Select Settings → Recovery → 3D Secure Passphrase in the Client Portal menu.

2. Select the card for which the passphrase is recovered:

   • Upload the required documents: ID and actual utility bill.
     
   • Enter the comment (optional).
     
   • Click Submit.
     
     
     
     
3. You will get an email with the confirmation link. 
   Enter the new passphrase to protect your transactions via a Monevium card and keep it safe.

Please make sure to remember the 3D secure password, because you will need it for confirming your online transactions.